Frequently Asked Questions

Mail Ballot Questions

Why did I receive two ballots?

During a Primary Election, Unaffiliated voters may receive two ballots; one for the Republican Party and one for the Democratic Party. In this instance, only ONE of those ballots should be voted and returned.
If your address has been updated after your ballot was sent, you will receive a new ballot at the updated address.

Will my ballot count if not enclosed in an official return envelope?

No. Ballots must be enclosed in your signed official return envelope in order to count. If you need a new ballot return envelope, you may visit a Voter Service and Polling Center (VSPC) to receive a replacement envelope.

Will my ballot count if I used anything other than a black ink pen?

Yes – no matter what ink you use to fill out your ballot, it will still count. Black ink is the preferred method of marking your ballot. Please do not use red pen, pencil, or highlighters.

How can I check if my ballot was counted?

The best way to check your ballot status is to use BallotTrax. You may also call the Election Office at 719-583-6620 and one of our staff will check your voter registration and ballot status.

My ballot was rejected for signature discrepancy. What does this mean for me?

Sometimes, the bipartisan team of Election Judges who review ballot envelope signatures may determine that the signature on your current ballot envelope does not match the signatures in your voter record, causing your ballot to be rejected for signature discrepancy. In this event, a letter will be sent to you (if you are signed up for Ballottrax, you will be notified right away) and you will have until the 8th day after Election Day to "cure" your signature.

You can cure your signature in a few ways:

  • Return the letter along with a photo copy of your ID by mail to the Pueblo County Elections Office (a return envelope will be provided with the letter).
  • Cure electronically via TXT2CURE. Simply text "Colorado" to 2VOTE (28683) and click on the link you receive as a reply.
  • You may visit us in person at the Pueblo County Elections Office and submit the cure form along with a photo copy of your ID.
  • You may visit any Voter Service and Polling Center to submit the form and a photo copy of your ID (please note, we are unable to make copies for you at Voter Service and Polling Centers, so if you require use of a copier please visit us at the main office).

My ballot envelope says “ID Required” in red letters. What does this mean for me?

This means we do not have an ID on file for you, which is required in for your ballot to be counted. You can do one of the following:

  • Bring a copy of your acceptable ID to the Election Office at 201 W 8th Street – 7th Floor, Pueblo, Co 81003.
  • Visit a Voter Service and Polling Center (VSPC) while open during an election. Click here for hours and location. Make a copy of your ID and place the copy in your mail ballot envelope.
  • If you are ID Required, you have until 11:59 P.M. on the 8th day after Election Day to provide acceptable ID to “cure” the issue.

How do I get a ballot?

Colorado is an all mail ballot state. Every eligible registered voter will receive a ballot at the address they have on file with the Elections Department. For this reason, it is essential to keep your voter registration up-to-date. 

If your ballot was misplaced, destroyed, or never received, you can come to any Voter Service and Polling Center (VSPC) during an election to get a replacement mail ballot or vote in person. Please note that if you decide to vote in person, you will need to bring an acceptable form of ID. You do not need to provide ID to get a replacement mail ballot.

Registration Status

How Do I Check My Registration Status?

  • You can check or update your voter registration at any time by going to govotecolorado.gov
  • You can also visit the Election Office at 201 W. 8th St. 7th Floor, Pueblo, Co 81003 or call 719-583-6620
  • Please keep in mind we cannot make changes to your registration over the phone.
  • To track your ballot, you can use Ballottrax

Age Requirements

How Old Do I Have to be to Vote?

In the state of Colorado, you must be 18 years of age by Election Day to vote. You may pre-register to vote at 16. However, you will not be able to vote until the age of 18.

ID Requirements

Do I have to Provide ID to Vote?

All voters who vote at the polls must provide identification. If you are voting by mail for the first time, you may also need to provide a photocopy of your identification when you return your mail ballot.


The following documents are acceptable forms of identification:
  • A valid Colorado driver’s license or valid identification card issued by the Colorado Department of Revenue. (Note:  documents issued to not lawfully present and temporarily lawfully present individuals under Part 5 of Article 2 of Title 42, C.R.S. are not acceptable forms of identification.)
  • A valid U.S. passport.
  • A valid employee identification card with a photograph of the eligible elector issued by any branch, department, agency, or entity of the U.S. government or of Colorado, or by any county, municipality, board, authority, or other political subdivision of Colorado.
  • A valid pilot’s license issued by the federal aviation administration or other authorized agency of the U.S.
  • A valid U.S. military identification card with a photograph of the eligible elector.
  • A copy of a current (within the last 60 days) utility bill, bank statement, government check, paycheck, or other government document that shows the name and address of the elector.
  • A Certificate of Degree of Indian or Alaskan Native Blood.
  • A valid Medicare or Medicaid card issued by the Centers for Medicare and Medicaid Services.
  • A certified copy of a U.S. birth certificate for the elector.
  • Certified documentation of naturalization.
  • A valid student identification card with a photograph of the eligible elector issued by an institute of higher education in Colorado, as defined in section 23-3.1-102(5), C.R.S..
  • A valid veteran identification card issued by the U.S. department of veterans affairs veterans health administration with a photograph of the eligible elector.
  • A valid identification card issued by a federally recognized tribal government certifying tribal membership.
  • Any form of identification listed above that shows your address must show a Colorado address to qualify as an acceptable form of identification. 


The following documents are also considered acceptable forms of identification for voting:

  • Verification that a voter is a resident of a group residential facility, as defined in section 1-1-104(18.5), C.R.S.
  • Verification that a voter is a person committed to the department of human services and confined and eligible to register and vote shall be considered sufficient identification of such person for the purposes of section 1-2-210.5, C.R.S.


The following are NOT acceptable forms of identification:

  • A driver’s license or identification card issued to not lawfully present and temporarily lawfully present individuals under Part 5 of Article 2 of Title 42, C.R.S.
  • Any document produced by Colorado’s statewide voter registration system. 

Section 1-1-104(19.5), C.R.S., Secretary of State Rule 2.3