HCP supports families to manage a wide range of questions, concerns, and services for their child with special health care needs through:
- Information and resources (see related links)
- Individualized care coordination
- Connection to services
HCP consults with providers and local organizations that have questions about children and youth with special health care needs.
HCP provides services to children and youth with special health care needs from birth to 21 living in Colorado, who have, or are at risk for, physical developmental, behavioral or emotional conditions*. HCP services are tailored to fit the need of individual families. HCP has no diagnosis or income restrictions. Most services are free and no family is ever turned away.
Care coordination is a person-and-family centered, assessment-driven, team approach designed to meet the needs and preferences of individuals while enhancing the caregiving capabilities of families and service providers. Care coordination addresses the natural relationships between behavioral, developmental, educational, financial, medical, and social needs of an individual in order to optimize health and wellness outcomes.
HCP care coordination services are free. There are no income or diagnosis restrictions to receive HCP services.
The HCP Care Coordinator and family will work as a team to:
- Advocate for the child
- Identify and prioritize needs
- Develop a plan to achieve goals
We help families find:
- Screenings and clinics including specialty care
- Medical care, health and community services
- Financial help, including help with insurance
- Family support groups
- Transitions services
- Answers to questions
Each HCP Care Coordinator provides in-depth, on one care coordination. Examples of care coordination activities include assistance with identifying local services, finding insurance or other financial resources, and supporting important transitions such as from hospital to home or from child to adult care. HCP staff also work in the community to increase collaboration and supports for families.
Pueblo Department of Public Health and Environment has partnered with CU Specialty Outreach Clinics
Meet our team
Pamela Flores
Hi, I am Pamela Flores and I started my career as the Program Educator / Care Coordinator at the Pueblo Department of Public Health & Environment 13 years ago. I am a Pueblo native, and I love giving back and helping my community. I have been part of the Maternal Child Health Program for the entire 13 years I have worked at PDPHE. Over this time, I have worked with many different specialty doctors from Children's Hospital where we help bridge the gap with resources for our children with special needs. What I love about my role here is that I love making a difference in a person's life and love helping the patient population that we work with.
Randi Mohar
Hi! I am Randi Mohar and I am an RN, Care Coordinator and Public Health Nurse for the Pueblo Department of Public Health and Environment. I graduated in 2016 and began working as a Registered Nurse in Detroit, MI. on a Neuro/Ortho trauma unit. My career later took me to Texas and Wyoming, and finally back home to Pueblo. I joined the team here at PDPHE in late 2024 in the HCP program and Child Fatality Prevention. I love serving the community I grew up in and believe in the role public health plays in supporting families and strengthening our community. Outside of work I love spending time with my family and making the most of Pueblo’s many sunny days!
RELATED LINKS
Related Files
- Respite Care Flier340.6 KB
- HCP Referral Form English1.07 MB
- HCP Referral Form Spanish255.75 KB
- Respite Packet PDPHE373.09 KB
- HCP Brochure English1.06 MB
- HCP Brochure Spanish1.03 MB
- Connecting Kids with Care English537.66 KB
- Connecting Kids with Care Spanish324.44 KB
- HCP Care Coordination Rack Card836.61 KB
- Authorization to Release Information From PDPHE Clinic Form29.93 KB
- Authorization for Release of Information to PDPHE Clinic Form30.1 KB
- Consentimiento y Divulgación de Información127.4 KB
- Notice of Privacy Practices212.43 KB