Child Support Services offers programs to help parents and guardians receive the financial and emotional support they need to help kids succeed. When providing Child Support services all Federal and State laws are followed.
- Establishing child support and medical (health insurance) orders
- Collecting, distributing and enforcing child support payments
- Changing child support orders
- Locating parents
- Establishing parentage
Apply online for child support services! The Colorado Child Support Services (CSS) Program has launched a streamlined application that's available 24/7 - apply online anywhere, any time. Get started today.
About the Child Support Services Program:
CSS oversees the state’s child support system. Individual child support orders are managed by Colorado’s county child support offices. You can find many helpful services on the CSS website including:
• Applying for child support services
• How to create an online account to view specific information on your child support case
• How and when to request changes to a child support order
• Different ways to make and receive child support payments
• Frequently asked questions about child support in Colorado
Visit the CSS website.
Child Support establishment
For the Child Support Services program to establish an order, you will need:
- Valid Colorado ID
- Completed application (a $20 fee may apply)
- Proof of monthly income
- Birth Certificates
- Social Security Cards for all household members
- Daycare verification
Our office will establish paternity (legally establish the father of the child) if necessary, establish a child support order and a medical support order. Either the custodial or non-custodial party may apply for our services.
During the interview, the legal technician will review the application and decide if any additional information is required.
Child Support Enforcement
If you already have a child support order, you may contact our office to enforce that order for you. You will need:
- Valid Colorado ID
- Completed application (a $20 fee may apply) (is there a link to the app?)
- Copy of your most recent child support order and supporting court documents
- Social Security cards for all members of the household
- Copy of payments made by the non-custodial party or received by the custodial party
Enforcing the child support order may include:
- Income withholding
- Driver’s license suspension for non-payment
- Suspension of professional, occupational and recreational licenses for non-payment
- Seizing of bank accounts for non-payment
- Interception of tax refunds, Workman’s Compensation Benefits, Unemployment Compensation Benefits, gambling and lottery winnings
- Placing liens on personal and real property
- Credit Bureau reporting for non-payment
- Legal actions
Child Support Payments
- If you work regularly, a Notice of Income Assignment will be sent to your employer
- Payments are made directly to the Family Support Registry
- Automatic withdrawals from your bank are scheduled
- Pay by phone is an option
- Check your payments through the Colorado Child Support website: http://www.childsupport.state.co.us
Receiving Child Support Payments
Payments may be in the following ways:
- Direct Deposit to a bank account
- FSR Card
Contact the Family Support Registry:
1-800-374-6558 or 1-303-299-9123
Is it time for a change?
The Colorado Child Support Program wants to help families by making sure that child support orders fit each family’s circumstances. If there have been changes in your life, your child support order may need to change too. Your child support order could change if one or more of the following has happened.
- An increase or decrease in either party’s income
- A party begins covering a child on health insurance
- An increase or decrease in child care or uninsured medical expenses
- A court order or court-approved change in the number of overnights either party has with the child.
- A child reaches the legal age of emancipation for payment of child support
How is a Child Support Order Changed?
The Colorado Child Support Program uses a process called “Review and Adjustment” to modify child support orders. The process usually starts with a written request from either party.
How to Request a Review
An online form for requesting a review can be found on the Child Support Services website:
You may also contact your Child Support technician for the needed forms. You will be required to provide the following:
Your full name
Your Social Security number
The reason you want your child support order reviewed
Information which shows why the change is needed, such as pay stubs
Child care receipts
Proof of health insurance
Parenting Time Order or Agreement
Review and Adjustment Process
A party requests a review. A legal technician reviews the request. Each party provides income information. A child support guideline calculation is done. If a change is needed, an agreement can be signed. The agreement is filed with the court or, if there is no agreement, a Motion to Modify is filed with the court.
The Colorado Child Support Guidelines found at C.R.S. S 14-10-115 are used to determine if the child support order should change. When the review process is started both parties will receive a request to provide information by a certain date. The request may also ask the parties to go to the Child Support Services office on a specific date for a negotiation conference.
The law says that an order may change if there is at least a 10% difference from the current amount of child support ordered. You will have a specific month of time to make a challenge there is a mathematical or factual error in the guideline calculation. If an agreement is not signed, a court hearing will be requested.
Deadlines Are Important
During the review and adjustment process, there will be deadlines that you must meet. If you are unable to meet a deadline, you must contact your Child Support legal technician.
Child Support Services Office
320 W. 10th Street
Pueblo, CO 81003
Fax: 719-583-6946 or 719-583-6920
Office Hours: Monday – Friday 8 am to 5 pm
Child Support Program Manager
Email: [email protected]