Long-Term Care Ombudsman

The Pueblo Ombudsman Program helps protect the civil and human rights of elderly persons in Nursing Homes and Assisted Living Facilities. The Ombudsman is a problem solver, a mediator, an objective investigator of complaints, and a resource for information about Nursing Homes and Assisted Living Facilities.  The Long Term Care Ombudsman will provide services for residents, family members, agencies, and friends of residents in Nursing Homes and Assisted Living Facilities located in Pueblo County.

Who's Eligible?

Residents in Skilled Nursing Facilities and Assisted Living Facilities in Pueblo County, their family members or other interested parties.

When Do You Use the Ombudsman?

  • To report a problem or concern in a Nursing Home or Assisted Living facility.
  • To learn more about the Colorado Ombudsman Program.
  • To request training assistance in resident rights and elder abuse.
  • To seek information about long-term care facilities.
  • Or if you have questions about:
    • Facility services or standards
    • Medicaid coverage
    • Residents’ rights
    • Elder abuse
    • Transfer or discharge issues
  • Contact Pueblo Area Agency on Aging at 719-583-6123

Volunteer Ombudsman Opportunities

Wanted, Volunteer Ombudsmen to share their time, talents and caring hearts with the residents of long-term care facilities. Please consider this most worthwhile endeavor. Contact the office of the Long-Term Care Ombudsman at 719-583-6123.